We are proud to be sporting the Shimano Service Centre badge above the workshop doors. Shimano Service Centre is a global network of independent bike retailers. We combine excellent bike care with the latest technologies to provide the best service possible. To be classified as a Service Centre, we must pass annual surveys about service, customer experience, and the latest tech.
This doesn’t mean we will only sort out Shimano products. We can service and fix almost anything from your usual commuter to the latest performance-driven e-bike, along with everything in between.
Booking for servicing jobs is essential and a price list can be found below.
For punctures and odd jobs, we will always try to get you going as quickly as possible. This may mean that we will send you away for an hour or so to take a stroll or have a coffee around Bideford, but we will try to get you going.
If the job you want done isn’t on the price list we can always quote you for it prior to any work being completed.
In true modern-world fashion, when your bike is complete, you will get an automated text telling you the bike is ready for collection, along with a link to a job card with a brief explanation of what has been completed. Please note, any work not collected three months from completion will be sold to recover our costs.
*Additional costs apply to full suspension mountain bikes, internal cable routed bikes, and one-piece bar and stem set-ups.
* All parts will be replaced like for like unless stated otherwise. Replacement parts are subject to availability.
*A £15 cleaning cost will be charged on particularly dirty bikes. Our team will be using a Muc-Off pressure washer on your bicycle.
*Bikes left with us for more than 4 weeks will incur a £5 a week storage charge unless prior arrangement has been made.
Other charges may apply for internally routed cables or if parts need to be removed.
Pads will be removed, and calliper will be cleaned and inspected.
What’s included:
Correct software updates and changes made where discussed.
What’s included:
What’s included:
Additional costs if chasing/facing of frames are required.
Additional costs for internally routed bikes.
All transmission parts will be placed in parts washer, cleaned, lubricated, and rebuilt.
What’s included:
Cleaning using Muc-Off pressure washer with rub down and relubrication. No parts will be removed.
Other jobs can be completed, discussed, and priced accordingly.
The very best of bikes and custom builds from some of Europe’s much-loved brands, customized and built in our Bideford workshop.
The Pill, Invicta House, Kingsley Road, Kingsley Rd, Bideford EX39 2PF, United Kingdom
Monday to Saturday: 9:00 AM to 5:00 PM Sunday: Closed
Starts from £25 (plus parts)
For kids’ bikes or bikes with wheels smaller than 20 inches and single chainrings. What’s included:
Starts from £50 (plus parts)
What’s included:
Starts from £85 (plus parts)
What’s included:
Starts from £140 (plus parts)
What’s included:
Starts from £45 (plus parts)
Additional costs apply for correct spoke length calculating or custom spoke cutting. Additional costs for tubeless tyre removal etc.
Additional costs apply for internal nipped rims.
Grease applied and freehub rebuilt or greased where possible.
Additional costs may be incurred for E-Bike or Hub geared bikes.
